Nacho’s Restaurant

Reviews

• Frank L.

  star star star star star 5 October 2026

  I recently ordered dinner for a number of friends and family.  I was very pleased with the quality of service and better yet the food.   We had enchiladas and chicken tacos on white.   It also came with beans, rice and salad.   I was extremely pleased with all aspects of their service and the food was incredible.   Thank you Nacho's for making me look great with our guests.

• Monica G.

  star star_border star_border star_border star_border 5 October 2026

  I don't understand how people like this place. The place look dirty and the bench in my table was broken. Also servers/greeters are terrible and the food is the worst.
  
  The first time we leave because it was too full and no one seems to care about us standing at the door. The second time the place was empty, only one couple in another table and us. Our waitress was so inefficient, she keep forgetting what we ordered and the food took forever to arrived. When we asked for more napkins, she grab some but don't want to go up the stairs (like 3 little steps) and ask us to stand up and grab them from her hand while standing on the main level.
  
  The Mexican steak was really bad, I want it medium rare but received a burn piece of cheap steak . The rice was really smushed. The chili was tasteless.
  
  Not coming back EVER!

• Lexii V.

  star star star star star 29 September 2026

  typically I review on taste, texture, timing, stewardness, respect etc... this post is different because this is regarding mostly the customer service I experienced.
  I just want to say thank you so very much Andrea. I Left my business credit card there on A road trip on my way from Texas to Washington. By the time I realized it was gone and I needed more gas I was already in Cheyenne Wyoming. I couldn't call the restaurant until the next day at 11 AM when they open which was a downer for me, but by then I was already in Salt Lake City. When I called I spoke with Andrea and asked her if they had my card and sure enough, they did. I explained that a family member would be stopping by to get it, however he canceled on me. It would be extremely critical for me to replace the card since it is linked to all of my accounts for auto pay, and I expressed that to Andrea. I asked her if at all possible she would mail the card to me, at first she was Hesitant, I'm pretty sure because of policies. I was not upset. She called me back and agreed to send me the card, which delighted me. We exchange phone numbers and I gave her my address and it came three days later. Now that is what I call above and beyond customer service!!! not only was the food A nice taste of home since I live in Washington state now and there is no chili or food that is new mexican style here, but they went above and beyond for me. Gives me hope in good people in this world. Thank you so much Andrea! Gracias a mi gente.  definitely give them a try!

• Erika M.

  star star_border star_border star_border star_border 28 September 2026

  Today was my last visit to this place. I have been coming to Nachos since I was a little girl and remember when they were even at a different location downtown.
  Recently the food has been inconsistent, sometimes fresh, sometimes tasted like it was leftovers, sometimes hot, sometimes luke warm.
  Why did I continue to come? Because I loved their salsa. It has tasted the same since I was a little girl. On the last two trips to Nachos I realized their salsa has changed. It has the same flavor however it's more runny/liquid. I mean I literally couldn't even put any salsa on my chips because it literally has the consistency of water.  I truly feel like this is their attempt to cut costs by adding more water?
  Today the hostess said the wait would be 10 minutes. We were dumb and ended up waiting 39 minutes for a table. Also, the place was not busy. If I had to guess, maybe 20% of the tables were full. The hostess later said they were behind in the kitchen. Adequate management would have sat us, let us get drinks and complimentary chips and water salsa, apologize and let us know what was going on.
  The food this trip was the best I had in recent visits. However the wait to get seated and also seeing tables come in after us get food before us, just gave us a bad experience overall. And based on previous experiences we have decided not to come back.  
  The food is cheap, but not with all the inconsistencies.  Save a trip if possible and try Cactus Flower.

• Jesi L.

  star star star star_border star_border 28 September 2026

  Ive ate here twice, and both times have failed me. The food always tastes like it sat there pre-prepped for hours then was popped into a microwave. I normally get enchiladas at any mexican restaurant I go to... and these are just awful. I'd chose getting them at a drive thru place over this place :(
  Staff is usually okay! Nothing amazing but nothing bad.
  I just don't recommend this place. Pueblo has PLENTY of delicious places to go to for great mexican food... this isn't one of them.